Cookie Policy
Cookie Policy
Last updated: 9 February 2026
1. INTRODUCTION
This Cookie Policy explains how PG Promotional Items Ltd ("we", "us", or "our") uses cookies and similar technologies on our website at www.pgpromotionalitems.co.uk (the "Website").
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our Website.
2. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. For example, to show a price once logged in.
Cookies allow websites to recognise your device and store information about your preferences or past actions, making your browsing experience more convenient and personalised.
3. HOW WE USE COOKIES
We use cookies for the following purposes:
- Essential cookies: To enable core functionality of our Website, such as security, network management, and accessibility
- Performance cookies: To analyse how visitors use our Website and monitor Website performance
- Functionality cookies: To remember your preferences and choices, such as language settings and shopping cart contents
- Marketing cookies: To deliver relevant advertisements and track the effectiveness of our marketing campaigns
4. TYPES OF COOKIES WE USE
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Website. They enable you to navigate our Website and use its features, such as accessing secure areas and completing purchases. Without these cookies, services you have requested cannot be provided.
Examples:
- Session cookies that maintain your shopping cart
- Security cookies for authentication and fraud prevention
- Load balancing cookies to ensure Website stability
Legal basis: These cookies are necessary for the performance of our contract with you or to comply with legal obligations. You cannot opt out of these cookies.
4.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, such as which pages are visited most often and whether visitors receive error messages. This helps us improve how our Website works.
Examples:
- Google Analytics cookies that track page views, session duration, and bounce rates
- Shopify analytics cookies that monitor store performance
Legal basis: We use these cookies based on your consent. You can opt out of these cookies through your browser settings or our cookie consent tool.
4.3 Functionality Cookies
These cookies allow our Website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalised features.
Examples:
- Cookies that remember your login details
- Cookies that store your preferences and settings
- Cookies that remember items in your shopping cart
Legal basis: We use these cookies based on your consent or our legitimate interest in providing you with a better user experience.
4.4 Targeting and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns and limit the number of times you see an advertisement.
Examples:
- Facebook Pixel for retargeting and conversion tracking
- Google Ads cookies for re-marketing campaigns
- Third-party advertising network cookies
Legal basis: We use these cookies based on your consent. You can opt out through your browser settings, a cookie consent tool, or third-party opt-out mechanisms but website functions may not work.
5. THIRD-PARTY COOKIES
Some cookies on our Website are placed by third-party services. We use the following third-party services that may set cookies:
- Google Analytics: For website analytics and performance monitoring
- Facebook: For social media integration and advertising
- Payment processors: For secure payment processing.
- Shopify: For e-commerce platform functionality
These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies, and you should check the relevant third-party website for more information.
6. SESSION COOKIES VS. PERSISTENT COOKIES
Session cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session as you navigate our Website.
Persistent cookies: These remain on your device for a set period or until you delete them. They are used to remember your preferences and actions across multiple visits.
7. HOW TO MANAGE COOKIES
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Notify you when a website tries to set a cookie
Please note that blocking or deleting cookies may impact your ability to use certain features of our Website, and some services may not function properly.
7.2 Browser-Specific Instructions
For information on how to manage cookies in your specific browser, please visit:
- Google Chrome: Cookie settings in Chrome
- Mozilla Firefox: Cookie settings in Firefox
- Safari: Cookie settings in Safari
- Microsoft Edge: Cookie settings in Edge
7.3 Opt-Out Tools
You can also opt out of certain cookies using these tools:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Network Advertising Initiative: NAI Opt-out Tool
- Your Online Choices: EU Cookie Opt-out
8. DO NOT TRACK SIGNALS
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to DNT signals. Our Website does not currently respond to DNT signals, but we will continue to monitor developments in this area.
9. COOKIES AND MOBILE DEVICES
If you access our Website through a mobile device, cookies and similar technologies (such as device identifiers) may be used. You can manage these through your device settings or by adjusting your preferences in our mobile app (if applicable).
10. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
11. YOUR RIGHTS UNDER UK GDPR
Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have rights regarding cookies and similar technologies:
- The right to be informed about cookies before they are placed on your device
- The right to refuse non-essential cookies
- The right to withdraw consent for cookies at any time
- The right to access information about the cookies we use
12. CONTACT US
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
PG Promotional Items Ltd
Email: hello@pgpromotionalitems.co.uk
Phone: 01202 798644
Website: www.pgpromotionalitems.co.uk
13. MORE INFORMATION
For more information about cookies and how they work, you can visit:
